Online support services can solve this problem, many types of support are provided under the online services. Phone call, chat services and remote session is provided for the users to fully communicate with the technicians. When choosing a service one should be clear why and which service should be selected according to the business needs. IT Support Services are becoming the most popular support services over the world.
Phone call and chat services are the old fashion support services but still have the value because some users do not have internet connection. When one calls the support service center, asks the solution for a problem and the solution is provided by the technician, this type of service is called phone call service, while chat service is to chat with the technician using a website or chat software with the technicians. The most popular type of service for Computer Support is remote sharing, user shares his screen with the technicians using remote sharing software which allows the technicians to view the problem and customer can watch the actions performed by the technicians. This is also a good learning source for individuals and professionals.